Get in Touch With Us
Got a question about something you've read, spotted an error, or want to flag an offer that's changed since we checked it? This page explains how to get in touch with the cryptoexchange.org.uk team and what you can expect once you do.
Who We Are and What We Cover
Non Gamstop Casinos publishes independent research on casinos not on GamStop for readers in the UK. That means we look closely at things like welcome offers, wagering requirements, payment options, game libraries and licensing so readers can make sense of what's on offer before they sign up anywhere. If you're comparing sites right now, our guide to trusted non GamStop casinos UK 2026 is a good starting point.
This contact page isn't about any single operator — it's about reaching us, the people behind the research.
How to Get in Touch
Email is the most reliable way to reach us. Send your message to [email protected] and a member of the editorial team will read it personally. We don't rely on automated replies to close out enquiries — you'll hear back from someone who has actually read what you sent.
A short note on what your enquiry is about helps us route it to the right person and reply faster. For example, mention whether it's a correction, a general question, or something else entirely.
What We Can Help With
- Factual corrections — Casino terms, bonus offers and wagering conditions change often. If you've noticed something on our site that looks out of date, for example a bonus figure or a term that no longer matches the operator's own page, let us know and we'll review it.
- General research questions — If you're unsure what a term like "wagering requirement" or "KYC verification" means in the context of a review you've read, ask us to explain it further.
- Content suggestions — If there's a topic connected to non GamStop casinos, payments, or game types you'd like us to cover in more depth, we're happy to hear it.
- Site or accessibility issues — If something on cryptoexchange.org.uk isn't working as expected, tell us what page you were on and what happened.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We'll point you towards GamCare, GAMSTOP, or other appropriate support rather than trying to advise on this ourselves.
What We Can't Do From This Page
We're not able to process deposits, withdrawals, account verification or complaints on behalf of any casino listed on this site. If you have a dispute with an operator, that needs to go through the casino's own customer support and, where applicable, its licensing authority. Our non GamStop casino guide explains what licensing and consumer protection typically look like for these sites, and what to check before you raise a complaint.
Similarly, we can't offer financial or legal advice, and we won't respond to messages asking us to recommend a "guaranteed win" strategy — no legitimate site can promise that, and we won't pretend otherwise.
How Quickly We Respond
We aim to reply within two working days. During busier periods this can take a little longer, particularly for detailed research queries that need checking against primary sources before we answer. If your message is urgent — for example, a safety or gambling harm concern — please also contact GamCare directly, as their support lines are staffed for that purpose and we are not.
Why Reader Feedback Matters Here
Bonus terms, minimum deposits and payment methods at casinos not on GamStop shift regularly, and operators don't always update their own marketing pages promptly. Readers flagging discrepancies is one of the ways we keep our research current. If something you experienced doesn't match what we've written, we'd rather know about it than leave it unchecked.